Terms and Conditions

Revised May 10th 2019

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY,  MAKE SURE YOU UNDERSTAND THEM BEFORE ORDERING FROM OUR SITE. WHEN YOU ACCESS, BROWSE OR USE THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY ALL THESE TERMS AND CONDITIONS  AS STATED BELOW.

NOTE: IntoTheSmoke RESERVES THE RIGHT TO CHANGE, MODIFY, REVISE, UPDATE AND AMEND THESE TERMS AND CONDITION AT ANY TIME WITHOUT ANY PRIOR NOTICE. WE ENCOURAGE YOU TO REGULARLY REVIEW THESE TERMS AND CONDITIONS. YOUR CONTINUED USE OF THIS SITE IS AND SHALL BE DEEMED TO BE YOUR AGREEMENT TO BE BOUND BY ANY SUCH MODIFICATIONS, ALTERATIONS OR UPDATES.

Terms & Conditions serves as an agreement between us, the company, and the client/customer who uses the service; that they are deemed to have been accepted and that they fully understand the terms stated, and that IntoTheSmoke is not liable for any damages that might occur after each transaction due to misunderstanding and misinterpretation of the client/customer regarding what is written here. By placing an order, the client accepts our General Terms and Conditions, which apply for the entire duration of the business relationship. Thus, the General Terms and Conditions shall apply not only to the initial business transaction, but to all future transactions as well.

Price

All prices listed on the website are displayed in either: Canadian Dollars $ (CAD), United States Dollar $ (USD) or Euro € (EUR). The pricing is based on user location (country) and will be automatically applied accordingly, all countries outside of Canada, USA or Europe will be charged in $ USD. IntoTheSmoke may change the prices of any Products and Services as well as change any promotional offer(s) at any time without further notice. Special Pricing Estimates are based on the current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance to meet any rise or fall in such costs.
 

Tax

All sales are subject to tax where applicable, which will be calculated at a rate determined by the shipping location. This additional fee is non-negotiable / non-refundable and will be used toward tax rates for those areas subjected to sales tax.
 

Payment method

IntoTheSmoke requires a full payment to process any Orders. Processing of an Order will not start until you have made payment with a valid credit card number.  The only invoice that we can send you is the invoice form from Stripe and there is no other form of payment available except thru Stripe. IntoTheSmoke will not be liable for any of delay in completing Orders due to your delay in payment.

All advertised prices are subject to change but changes will not affect orders which we have already been placed.

Order shipping and Delivery

 

IntoTheSmoke will always make every effort to deliver on time. Please keep in mind that the shipping time of your order is estimated from the time your order is marked “complete”,  not the date you place your order.  In no case shall IntoTheSmoke be liable for any losses, alleged damages, costs, expenses, liabilities or losses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. For your convenience IntoTheSmoke offers a range of shipping options, it is your responsibility to review and select the most appropriate shipping method suitable for you. 

  • Economy –  tracking and liability – NOT INCLUDED
  •  Expedited – tracking and liability – INCLUDED
  •  Xpress – tracking and liability – INCLUDED
Shipping is provided through a third party shipping provider, any tracking and liability will be provided by this provider. IntoTheSmoke is not liable for any issues regarding shipping however, if any such issue should arise IntoTheSmoke will work diligently with our shipping provider to rectify the problem within our control. IntoTheSmoke Client’s agree not to hold IntoTheSmoke liable in case of force majeure. Our shipment and delivery dates are based upon estimates provided by our shipment suppliers. IntoTheSmoke will not be responsible for delays in shipments due to shipping company delays, international customs issues, weather conditions or any other circumstances beyond our control. IntoTheSmoke will strive to ensure that all delivery schedules are met in a timely manner. There will be an additional charge if any changes to the shipping address must be made after the order is placed. However, unexpected production or shipment delays may occur as a result of technical problems or equipment malfunction or failure. However, order cancellations will not be allowed due to technical difficulty. Occasionally, orders are returned due to incorrect home and PO Box addresses, failed delivery attempts, if the customer is unable to make import declarations, or the parcel is refused by recipient. In this case, customers will be fully responsible to pay all additional reshipment costs for their order.
 

During the Holiday Season and certain other times, the production time may increase due to the volume of orders we receive. We always recommend that you allow extra time for production, especially if you need to have your order in hand by a certain date. Please understand that target arrival dates are estimates, not guarantees. Shipping transit time is based on the number of business days in transit and does not include weekends and holidays. While we will do everything in our power to meet your target arrival date, weather and other occurrences beyond our control may impact our ability to meet that date. In the event of a delay, IntoTheSmoke will perform our obligations as soon as possible.

Tracking is provided using a standard unique tracking number, whereas liability is included up to $100.00 if deemed eligible for reimbursement upon investigation of each incident.

 

Returns

ntoTheSmoke will always make every effort to deliver on time. Please keep in mind that the shipping time of your order is estimated from the time your order is marked “complete”,  not the date you place your order.  In no case shall IntoTheSmoke be liable for any losses, alleged damages, costs, expenses, liabilities or losses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. For your convenience IntoTheSmoke offers a range of shipping options, it is your responsibility to review and select the most appropriate shipping method suitable for you.

 

Assumption of risk

IntoTheSmoke strongly encourages the use of personal protective gear while using our products, and assume no responsibility for injury resulting from use of any product purchased from IntoTheSmoke.
By Purchasing, using, or allowing the use of IntoTheSmoke’s products, you understand and agree that misuse or neglecting to wear personal protective gear poses high risk to injury. To the extent permitted by law, YOU EXPRESSLY AND VOLUNTARILY ASSUME THE RISK OF PERSONAL INJURY SUSTAINED WHILE PARTICIPATING IN SUCH ACTIVITIES WHETHER OR NOT CAUSED BY THE NEGLIGENCE OR OTHER FAULT OF IntoTheSmoke including but not limited to equipment malfunction from whatever cause, or any other fault of IntoTheSmoke. Additionally, you agree to indemnify, defend, and hold IntoTheSmoke harmless from any third party claims arising from such High Risk Activities.

 

Quality Assurance

At IntoTheSmoke, we are committed to ensuring your satisfaction. We strive to ensure that every order is fulfilled to the highest standards of quality. We do everything possible to ensure a seamless experience. Unfortunately from time to time  circumstances may occur that is beyond our control. But rest assured that we stand behind our product and will work with you to resolve any issue quickly and efficiently.
 

Indemnification

You agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside and with all local laws and rules regarding acceptable use of and conduct on the Internet.

You agree that you shall indemnify and defend IntoTheSmoke and all parties from whom IntoTheSmoke has licensed portions of content, and their directors, officers, and employees, against all claims, actions, proceedings, losses, liabilities, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use

Dealing with IntoTheSmoke, means you hereby agree to the terms and conditions of trade set out by IntoTheSmoke.

Intellectual Property

Copyright Ownership

The entire contents of the site, layout and design, and all site page themes and skins are the property of IntoTheSmoke and are by International Copyright and Trademark Laws. All content of the Site, you cannot modify, copy, reproduce, republish, upload, post, transmit, or distribute, in any manner, the material on the site, including without limitation, HTML text, graphics, images, graphs, photographs, other files, code, software layout, designs, forms, templates, artwork, photographs, images, document layouts, text, fonts, tools, and other information, either alone and/or as compilation thereof, constitutes the copyrighted property of IntoTheSmoke or of those parties from whom IntoTheSmoke has licensed such property, and is protected by International Copyright and Trademark Laws. IntoTheSmoke has the right to use your name in connection with the submitted orders and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against IntoTheSmoke Site for any alleged or actual infringement or misappropriation of any proprietary right in your communications to IntoTheSmoke. IntoTheSmoke reserves all rights in and to this Website and the Site Content worldwide. Your use of this Site and/or any Site Content does not convey to you or any other person an interest of any kind to the Site Content. IntoTheSmoke reserves the right to add to, delete from, or modify any part of the Site Content at any time without prior notice.
 

Trademarks

“IntoTheSmoke,” and their respective designs and/or logos, are either trademarks or registered trademarks of IntoTheSmoke and may not be copied, imitated or used, in whole or in part, without the prior written permission of IntoTheSmoke. In addition, all page headers, custom graphics, button icons, and scripts are trademarks and/or trade dress of IntoTheSmoke, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of IntoTheSmoke. Publications, products, content or services referenced herein or on the Site are the exclusive trademarks of IntoTheSmoke Website. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Website are the property of their respective owners. IntoTheSmoke reserves the right to withdraw such logos or symbols and delete them in its sole discretion for any reason. You are prohibited from altering, damaging or defacing the website or adding any unauthorized. All other trademarks, registered trademarks, product names and company names or logos mentioned herein are the property of their respective owners.